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Privacy Policy

Privacy Policy

 

At Frispy Fruits, we value and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and applicable Romanian data protection laws.

By using our website or purchasing our products, you agree to the practices described in this Privacy Policy.


1. Data Controller

The data controller responsible for your personal data is:

Frispy Fruits
Email: frispyfruits@gmail.com
Phone: +40 747069553
Address: Bucharest, Romania


2. Personal Data We Collect

We may collect the following categories of personal data when you use our website or services:

  • Identification data: name, surname.

  • Contact information: email address, phone number, billing and shipping address.

  • Payment data: payment method, partial card information (processed securely by third-party providers).

  • Order details: products purchased, transaction history.

  • Website usage data: IP address, browser type, device information, cookies.

We only collect the minimum data necessary for the purposes outlined below.


3. How We Use Your Personal Data

Your data will be processed lawfully, fairly, and transparently for the following purposes:

  • To process and deliver your orders.

  • To communicate with you regarding purchases, shipping, and customer service.

  • To process payments securely.

  • To comply with legal obligations (e.g., tax and accounting requirements).

  • To improve our website, products, and customer experience.

  • To send marketing communications (only with your explicit consent).


4. Legal Basis for Processing

We process personal data under the following legal grounds as defined by GDPR:

  • Contractual necessity – to fulfill your purchase and deliver your products.

  • Legal obligation – to comply with Romanian and EU tax and accounting laws.

  • Legitimate interest – to improve services, prevent fraud, and ensure security.

  • Consent – for marketing emails, newsletters, or promotional communications (you may withdraw consent at any time).


5. Sharing of Personal Data

We do not sell or rent your personal data to third parties. However, we may share your information with:

  • Service providers – shipping companies, payment processors, IT and hosting providers.

  • Authorities – where required by law or legal proceedings.

  • Business partners – only when necessary for providing our services, under strict confidentiality agreements.

All third-party providers are contractually bound to process your data securely and in compliance with GDPR.


6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

  • Customer and transaction data: up to 10 years (as required by tax/accounting laws).

  • Marketing communications: until you withdraw your consent.

  • Website usage data (cookies): as specified in our Cookie Policy.


7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Examples include:

  • Secure servers and encrypted data transfers (SSL).

  • Restricted access to personal data by authorized personnel only.

  • Regular monitoring and system updates.


8. Your Data Protection Rights

Under GDPR, you have the following rights:

  • Right of access – to request a copy of your personal data.

  • Right to rectification – to request correction of inaccurate or incomplete data.

  • Right to erasure (“right to be forgotten”) – to request deletion of your data when no longer necessary.

  • Right to restrict processing – to limit how we process your data.

  • Right to data portability – to request transfer of your data to another provider.

  • Right to object – to object to processing based on legitimate interest or for marketing purposes.

  • Right to withdraw consent – at any time, for processing based on consent.

To exercise any of these rights, please contact us at:
Email: frispyfruits@gmail.com
Phone: +40 747069553
Address: Bucharest, Romania

If you believe your data protection rights have been violated, you also have the right to lodge a complaint with the National Authority for the Supervision of Personal Data Processing (ANSPDCP) in Romania or with your local data protection authority in the EU.


9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content.

  • Necessary cookies – required for website functionality.

  • Analytical cookies – used to analyze site performance.

  • Marketing cookies – used only with your consent.

For more details, please see our Cookie Policy.


10. International Data Transfers

In some cases, your data may be transferred outside the European Economic Area (EEA). Any such transfers will be conducted with appropriate safeguards in place, such as Standard Contractual Clauses approved by the European Commission.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date.


12. Contact

If you have any questions about this Privacy Policy or how we process your personal data, please contact us at:

Frispy Fruits
Email: [Insert Contact Email]
Phone: [Insert Phone Number]
Address: [Insert Business Address]

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